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Erişime Açık

Role of tour guides on tourist satisfaction level in guided tours and impact on tourist re-visiting intentıon: a research in Istanbul

Çetinkaya, Mehmet Yavuz

The increase of leisure time and economic welfare level led people to travel and thus participate in tourism activities worldwide. As a result of the increase of the international tourism activities in recent years, the amount of tourism receipts that countries acquire increased significantly and tourism destinations found themselves in a harsh competitive atmosphere. In tourism industry in which customers’ wishes, needs and expectations change every day, countries in macro-level and tourism enterprises in micro-level, which want to obtain share from international tourism pie and maintain thei ...Daha fazlası

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A research on tour guides’ use of emotional labor and the relationship between their job satisfaction and burnout levels: the sample of İzmir

İrigüler, Feray

In today’s highly competitive business environment, employees are expected to display positive attitudes and emotions as it affects the service quality and volume of business of a company. In hospitality industry, where customer employee encounter is occured intensely, comprehension of emotional labor is significant as it is directly related with employees’ well being and performance. Emotional labor is defined as employee’s ability to conform their outward behavior to display the appropriate emotions for a wage and the job nature of tour leaders demand a high degree of emotional labor. Tour g ...Daha fazlası

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Slow food and food tourism: Foça earth market case study

Meriç, Hamit Gökay

Destinations are most attractive for the tourists with their unique cultural elements and food is a substantial amount of the unique local identity. Therefore, food tourism has always been a very important aspect of the destination and tourists have always been eager to try unique tastes of the culinary culture in the destination they are visiting. In this thesis study, the concepts of food tourism and food tourists are explained in detail and their importance in the context of destinations is mentioned with concrete reasons. On the other hand, the industrial revolution, which took plac ...Daha fazlası

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A research on the development of International and Domestic banks in Afghanistan and their role in Afghanistan Economy

Ayamı, Masood

In this thesis the development of Afghanistan’s banking system and the role of domestic banks in the economy of Afghanistan has been researched. Moreover, the effects of banks and the banking system to business sector, financial sector and to private sector in the country have been handled. Most of banking system was dead over 25 years of war due to abnormal condition in the country. After the new regime, the development of banking systems takes a new look in 10 years across the global transaction. Thus, get the positive feedback in these years. This change also played a big role in Afgh ...Daha fazlası

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A research about discussion of organizational communication and strategic planning process

Selçuk, Oğulcan

In environment of globalization and intense competition, businesses make their long-term plans in order to sustain their existence. This planning ensures employees to understand the points of organization’s mission, its goal, the place where it wants to reach and how it will get there, and it is thought that organizational communication plays an important role in this respect. In this context, the main purpose of the study is to a research about discussion of organizational communication and strategic planning process. In the research where interview was preferred as data gathering tech ...Daha fazlası

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Tourist harassment and its impact on tourism experience in Istanbul İstanbul’da turist tacizi ve tacizin turizm deneyimine etkisi

Çetinkaya, Mehmet Yavuz

The tourism industry is referred to as the world’s one of the largest serviceindustries and as one way to achieve development in tourism destinations across the globe and offering benefits and contributing to the local economy for any country. Tourism, which becomes a common phenomenon and important for a wide range of reasons, particularly for the developing countries is one very sensitive and fragile industry to any negativity by its nature. In the global economy, the share of the tourismindustry is increasing and thus, intensifying competition among the growing number of tourism destination ...Daha fazlası

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The use of integrated approach for urban tourism development in İzmir İzmir’de kent turizminin gelişmesi için bütüncül yaklaşımın kullanılması

Selçuk, Çağlar

ABSTRACTProgram The multifaceted and rapidly changing structure of the tourism industry has recently gained a different dimension with the contributions of technological developments. The concept of urban tourism, which is accepted as one of the oldest types of tourism, still constitutes an important part of today's tourist travels. As a tourist destination, cities have a much more diverse and accessible touristic resource than other alternative destinations. The interest in cities has ascended day by day thanks to this collective structure, and tourism professionals and local administrations ...Daha fazlası

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