A research on sensory branding of hotels and impact on tourist experience case of Izmir Otellerin duyusal markalaşması ve turist deneyimine etkileri üzerine bir araştırma İzmir örneği

Sarıbaş, Özgür

ABSTRACTNowadays, companies try to distinguish themselves from their opponents by using senses (“sight, sound, smell, taste and touch”) in their brands. This practice is known as sensory branding in literature. Recently, it has been concluded that studies on sensory branding have been conducted in tourism research, and these studies have mostly focused on marketing, branding and experience researches. In this study, the process of transformation of sensory characteristics provided by hotels to experience, and the impacts of sensory branding in hotels on tourist experience are examined.ÖZETGünü ...Daha fazlası